These definitions should help you understand this policy.
When we say “we”, “us”, “our”,”company” and “1 Investments Group Limited”, we are referring to 1 Investments Group Limited limited which is a limited company registered in England & Wales with the company number 12409081.
As a company we provide online articles, videos, education, tools and access to property opportunities that you can choose to use in connection with your purchase of UK property.
When we say “customer”, “client”, “visitor”, “website visitor”, we are referring to the person that is registered with us to use our services or who is a visitor to our website.
We believe that you should have the ability and right to ask what information we hold on your interaction with our company and how we use it.
1 Investments Group Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be personally identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement and inline with data protection laws and policies.
This Version is #1.02 .
This agreement is effective from 08/05/2018.
- Questions & Concerns
If you have any questions, comments or concerns, or if you want to update, delete, or change any personal information we hold, or you have a concern about the way in which we have handled any privacy matter, please contact us via our contact page or on the following
Address: 1 Investments Group Limited, 1 Pavillion Square, Cricketers Way, Bolton, England, BL5 3AJInformation
- Information We Collect
(a). Information you voluntarily provide to us:
(b). Information we collect automatically:
(c). Information from your use of our services:
We may receive information about how and when you use our services, store it in log files or other types of files associated with your customer account. This information may include, personal identifiable information depending on what you disclose and other information like, your IP address, time, date, browser used, and actions you have taken within your customer account. This information helps us to improve our services for both you and for all of our users.
(d). Cookies and tracking:
We and our partners may use various technologies to collect and store information when you use our services, and this may include but isn’t limited to, 3rd party services like Google Analytics, or other Google products, in addition to using cookies and similar tracking technologies on our website, such as pixels and web beacons, to analyze trends, administer the website, track users movements around the website, serve targeted advertisments and promotions of our services, and gather demographic information about our user base as a whole.
(e). Web Beacons:
We may use web beacons on our websites and in our emails. When we send emails to customers, we may track behaviour such as who opened the emails and who clicked the links. This allows us to measure the performance of our email campaigns and to improve our features for specific segments of members. To do this, we include single pixel gifs, also called web beacons, in emails we send. Web beacons allow us to collect information about when you open the email, your IP address, your browser or email client type, and other similar details.
(f). Information from other sources:
From time to time we may obtain information about you from third party sources, such as public databases, social media platforms, third party data providers and our joint marketing partners. We take steps to ensure that such third parties are legally permitted or required to disclose such information to us. Examples of the information we may receive from other sources include: demographic information, device information (such as IP addresses), location, and online behavioural data (such as information about your use of social media websites, page view information and search results and links). We use this information, alone or in combination with other information (including sometimes personal information where relevant) we collect, to enhance our ability to provide relevant marketing and content to you and to develop and provide you with more relevant products features, and services.
- Processing and Disclosure Of Personal Information Via Consent, Contract, Legal Obligation Or Legitimate Interests
We may process / use and disclose personal information only for the following puposes
(a). To promote use of our services to you and others:
(b). To send you informational and promotional content in accordance with your marketing preferences:
You can stop receiving our promotional emails by following the unsubscribe instructions included in every promotional email we send.
(c). To invoice and collect money owed to us by our customers:
This includes sending you emails, invoices, receipts, notices of delinquency, and alerting you if we need a different payment method. We use third parties for secure credit card transaction processing, and we send billing informatoin to those third parties to process your orders and credit card payment. All debit or credit card processing would be carried out directly by those 3rd parties.
(d). To send you system alert messages
(e). To communicate with our customers about their account and provide customer support:
(f). To protect the rights and safety of our customers and third parties as well as our own:
(g). To meet legal requirements:
Including complying with court ordrs, valid discovery requests and other appropriate legal mechanisms.
(h). To prosecute and defend a court, arbitration, or similar legal proceeding:
(i). To provide, support, and improve the services we offer:
This includes our use of the data that our customers provide us in order to enable our customers to use the services we provide. This also includes, for example, aggregating information from your use of the services or visit to our websites and sharing this information with third parties to improve our services. When we do have to share personal information with third parties, we take steps to protect your information by requiring these third parties to enter into a contract with us that requires them to use the personal information we transfer to them in a manner that is consistent with this policy.
(j). To transfer your information:
- Public Information and Third Party websites
We have public blogs on our websites. Any information you include in a comment on our blog may be read, collected, and used by anyone. If your personal information appears on our blogs and you want it removed, contact us by our contact page, If we are unable to remove your information we will tell you why.
(b). Social Media Platforms & Widgets:
Our websites include social media features, such as a facebook like button. These features may collect information about your IP address and which page you are visiting on our website, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. We also maintain presences on social media platforms including but not limited to, Facebook, Youtube, Linkedin, Twitter. Any information, communications, or materials you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.
(c). Links to Third Party Websites:
- Third Parties
We may disclose personal information to the following types of third parties for the purposes described throughout this policy
(a). Service Providers & Affiliates:
Sometimes, we share your information with our third party service providers and affiliates, who help us provide and support our services and additional services delivered and provided directly by the affiliate or third party outisde the framework of our services and our websites. For example, if it is necessary to provide you something you have requested (like access to property deals, or proprietary tools) then we may share your and your personal information with such third parties and affiliates for that purpose. Just like with the other third parties we work with, these third party service providers enter into a contract that requires them to use your personal information only for the provision of the services to us and you and in a manner that is consistent with this policy. Examples of third parties, service providers and affiliates include but are not limited to, payment processors, hosting services, content delivery services, property agents, property service providers, property sourcers and property owners.
(b). Advertising Partners:
- Contest and Competitions
We may, from time to time, offer surveys, contests, competitions or other promotions on our websites or through social media (collectively known as “our promotions”). Participation in our promotions is completely voluntary and doesn’t impact or limit your ability to access or use any other of our services. Information requested for entry may include personal contact information such as your name, address, date of birth, phone number, email address and similar details. We use this information you provide to administer our promotions. We may also, unless prohibited by the promotions rules or law, use the information provided to communicate with you, or other people you select, about our services. We may share this information with our affiliates and other organisations of service providers in line with this policy and the rules posted for the promotion.
- Content Of Direct Email or Promotional Campaigns
When you send an email marketing campaign, it bounces from server to server as it crosses the internet. Along the way, server administrators can read what you send. Email was not built for confidential information. Please do not email us directly or sign up to any of our services which may include email promotional campaigns to send or receive confidential information.
- Notice Of Breach Of Security
If a security breach causes an unauthorised intrusion in to our system that materially affects you or the personal data we hold on you, we will notify you as soon as reasonably possible and later report the action we took in response.
- Safeguarding Your Information
We take reasonable and appropriate measures to protect personal information from loss, misuse and unauthorised access, disclosure, alteration and destruction, taking in to account the risks involved in the processing and nature of the personal information.
Any and all credit card processing vendors/companies we use, for you to make payments for any of our services, uses security measures to protect your information both during the transaction and after it is complete. If you have any questions about the security of your personal information, please contact the payment processor directly or our team via our contact page
- We Operate In The United Kingdom.
Our company is based in England in the U.K.
Our website servers are located in London in the U.K. So your information may be transferred to, stored, or processed in the United Kingdom when you use our website.
We also work with and use third party applications to deliver our services. As such their location of data centres will vary from being inside the E.U. and outside the E.U. As such we will only work with companies and third party services that promote compliance with data protection as per European Regulations whenever they are likely to act as a data controller or data processor.
- Accuracy & Retention Of Data
We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address) then you are responsible for notifying us of those changes. Upon request, we will provide you with information about whether we hold, or process on behalf of ourselves or any third party, any of your personal information. We will retain your information for as long as your account is active or as long as needed to provide you with our services. We may also retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements.
We will give you as an individual, access to any personal information we hold about you within 30 days of any request for that information. You may request to access, correct, amend, or delete information we hold about you by contacting us on our contact page. Unless it is prohibited by law, we will remove any personal information about you from our database at your request. There is no charge for an individual to contact us and request any of the above steps in relation to the storage, processing or deletion of your personal data that we hold.